FDIC/DIRM LAN Administration

Help Desk

• Comm-Group™ participated as a subcontractor to Titan Corporation in support of the LAN Administration/Mainframe Project
• IT Consulting
• Comm-Group™ has provided professional consulting services to the Division of Administration Personnel Department in support of web based time and reporting system

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Veterans Administration Learning University (VALU)

Project Management

Comm-Group™ provides project management support services to the VALU, a virtual learning university. The VALU endorses and supports educational training programs for all VA staff and gives employees a greater role in the development of their careers. With more than 220,000 staff members at 1,300 locations nationwide, the VA must utilize technological advances to offer the broadest array of learning options in the most cost effective manner. This includes satellite broadcasts, desktop learning, and web-based learning. Comm-Group performs the following tasks and functions, but is not limited to:

• Instructional design services and final editing for all content developed by 3rd party vendors
• Leadership curriculum development and mentoring to 3rd party vendor content providers who submit content to be approved for inclusion in the VALU
• Program management and web design services for content and work in collaboration with outside vendors to develop content in a uniformed manner, based on VA policies and procedures

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MCI Telecommunications/ FTS 2001

Project Management

• Provided project management and implementation for Frame Relay and Switch Voice Services, including toll free, long distance and international for DOT, Federal Aviation Agency and USCG FTS Project
• Demonstrated background in managing complex projects to completion, on time and within budget, utilizing established project management methodologies

Proposal Pricing

• Provided proposal/pricing management for SSA, FBI, National Park Service, FDA, National Guard Priced Frame Relay and ATM Network and NSA Priced DTS Private Line Network
• Built and maintained a database for tracking purposes
• Ongoing research to identify outstanding proposal and billing issues
• Working with VSAT Project Manager and vendor to change and improve current processes
• Assist counterpart responsible for the proposal process regarding the AOI project, including proposal validation/submission, queries and research

FBI TRILOGY PROJECT

• Responsible for site readiness including installation, provisioning, and implementation of circuits and equipment, and coordinating any necessary dispatches. Implementations include DS3's, DS1's, Nx solutions, as well as International broadband circuits
• Working with the customer and 3rd party vendor to provide status updates
• Provide engineering / technical support for MCI/WorldCom and joint vendors, as well as to the customer
• Providing detailed reporting to upper management
• Comm-Group™ was responsible for converting 110 FBI field offices and their WAN connections from Frame to ATM network (Security clearance is required)

SSA PROJECT

• Responsible for site readiness including installation, provisioning, and implementation, and coordinating any necessary dispatch
• Implementations includes DS3's, DS1's, Nx solutions, as well as International broadband circuits
• Working with the customer to provide status and work through engineering issues. Provide engineering and technical support for MCI/WorldCom and it's vendors, as well as to the customer
• Providing detailed reporting to upper management. This project is the U.S. 's largest Frame/ATM Network, with over 1700 nodes
• Comm-Group™ was responsible for over 750 SSA field offices and their WAN connections over the Frame to ATM network

BACK OFFICE OPERATIONS– INVOICE AUDITING

• Comm-Group™ developed a process for auditing the monthly MCI/WorldCom MNS Invoice to USPS, including validating charges and identifying billing errors and omissions
• Built and maintained a database for the purpose of auditing invoices (16,000+ records)
• Research to identify where system errors were caused; identified 500+ sites that were not currently billing, some dating back to the start of contract. As a result of Comm-Group’s™ efforts, MCI/WorldCom is expected to recoup this revenue ($2 million+)
• Assist in auditing manual invoices from vendor

Verizon

• Back Office Operations – System Auditing
• Comm-Group™ developed a process to audit data in the current systems, including data integrity and system comparison
• Back Office Operations – Reporting
• Comm-Group™ developed reports resulting from proposal process and audits for various groups, including Billing, Order Entry, Financial Reporting, in addition to ad hoc reports requested by Sales Team and others